Customer Service Sales I Cyprus - Limassol

Finance / FinTech
Ref: 551 Date Posted: Wednesday 04 Jan 2023
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Do you want to join a leading FX company in Limassol? 
Would you like to be the go-to person and always deliver the best service to your customers?
If yes, don't miss out on this great Customer Service Sales career opportunity.

Responsibilities 
•    Perform informal and formal needs assessments for each customer to recommend appropriate services
•    Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
•    Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times
•    Participate in training and professional development and put new skills to immediate and meaningful use
•    Foster a positive and pleasant working relationship with members of the customer service sales team
•    Familiarize yourself with current information about services and products available for customers
•    Accurately record customer demographics, sales orders, or other information digitally or in written form
•    Communicate with clients in Spanish or other local languages or refer them to a capable member of the team

Requirements: 
•    Bachelor's degree or equivalent experience preferred
•    2+ years of customer service or sales experience preferred
•    Ability to cooperate with and support other members of customer service team
•    Strong verbal communication skills in the English language
•    Willingness to interact daily with customers from a wide range of cultures and backgrounds
•    Must be comfortable working independently and making minor decisions without direct supervision
•    Good sense of organization and keen attention to detail
•    Knowledge of customer service best practices and desire to participate in trainings and professional development
•    Ability to perform well in a fast-paced working environment
•    Salary up to 1500 eur 

To apply, please email your CV to Sam Macaron: sam.macaron@emeraldzebra.cy