Customer Support Representative - Limassol

Finance / FinTech
Ref: 516 Date Posted: Thursday 24 Nov 2022
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An industry-leading iGaming Service provider is seeking to hire a Customer Support Representative to join their team in Limassol.

The Company is in the market for 10 years and offers solutions for casinos and sports for the online gaming industry, including Operations, CRM, Gambling licenses, Platform, Player Management, Payment Processing, and Customer Care services, to help maximize the success of their clients’ brands.

Responsibilities:

  • Dealing directly with clients’ queries over chat system, e-mail and phone
  • Answering clients’ requests
  • Promoting products and services to clients
  • Optimize customers’ satisfaction
  • Interacting with other departments as necessary to meet clients’ needs
  • Maintaining professionalism in all instances

Requirements:

  • Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)
  • Experience preferred but not mandatory
  • Excellent command of the English language
  • Attention to detail and quality of work
  • Computer literate and proficient user of Excel
  • European citizenship

Company Benefits:

  • 21 day’s annual leave
  • Group Medical Plan
  • Career development
  • Complimentary lunch
  • Team Building Activities

 

For more information or to apply, please send your CV via email to Marie Pavlou: marie.pavlou@emeraldzebra.cy