Head of Product I Cyprus - Limassol

Project Management - Tech
Ref: 564 Date Posted: Tuesday 24 Jan 2023
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Our client, a technology organization, provides a powerful gaming platform for exclusive brands. Their tech product creates a unique customer experience for their online audience, it’s a big organization with lots of brands. They strive to create a culture that empowers a creative and independent workforce. They are passionate about their clients and believe that collaboration and creativity are powerful tools to help them make their dreams a reality. 

They believe that what makes them different makes them stronger. Building a more diverse, inclusive, and equitable organization is good for their teams, their customers, and their community. They empower each other to bring unique perspectives and experiences to work, and they continually seek new ways to do so.

This high-profile organisation is currently seeking a Head of Product with the following skills.

Requirements:

  • Experience working in the online gaming industry, specifically Casino experience with a Regional scope;
  • Experience in managing full campaign processes;
  • Extensive understanding of Casino products. Providers, game preferences and good knowledge of casino offers and campaigns relating to different segments;
  • Excellent analytical skills to be able to create actions based on analysis of campaigns and segments, also to be able to optimize campaigns and promotions based on analysis;
  • An ambitious, highly driven person that is structured, and well-organized;
  • Aiming for high standards, capable to deliver quality service with pace;

Responsibilities: 

  • Owning the Games of Chance revenue and promotional budget;
  • Plan and execute a game release and promotional strategy;
  • Optimizing, monitoring and reporting on all promotional performance for Games of Chance Products;
  • Work with local marketing teams to deliver a localized casino offering;
  • Take responsibility for ensuring that the casino offering is in line with local regulations;
  • Own the game release process across the jurisdictions, liaising with providers and the central gaming department;
  • VIP management - Work with the VIP team to manage and optimize key for VIP segments, identify VIP clients and follow up on their activity on a regular basis;
  • Assist and execute innovative campaigns and CRM programs for acquiring, retaining and reactivating segmented casino customers, this includes, but is not limited to; Bonus campaigns, Reload campaigns, Other Promotions, Tournaments, and Newsletters;
  • Liaise with the Customer Service department ensuring the best possible customer experience;
  • Deal with the day-to-day support cases and ensure that such requests are handled with quality and within a short time frame;

They offer:

  • Learning and development opportunities and interesting challenging tasks;
  • Attractive remuneration salary
  • Future growth-oriented organization
  • Friendly working environment
  • Working in a multicultural and highly motivating environment
  • Medical Insurance
  • Working hours: Monday – Thursday 09:00 am – 18:00 pm (with 1hr break) and Friday 09:00 am – 15:00 pm (with 30 mins break)

To apply for the opportunity, please email Terri Neofitou at terri.neofitou@emeraldzebra.cy