Player Relationship Officer - Limassol

Finance / FinTech
Ref: 411 Date Posted: Tuesday 20 Sep 2022
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Our client, being in the gaming industry for 10 years, is seeking to hire a Player Relationship Officer to join their team in Limassol.

The company provides single wallet white label casino and sports solution via mobile, tablet and PC. They have more than 85 well-established partners in the casino vertical. Licensed out of U.K and Malta with offices in Cyprus, Israel and London, is in a fantastic position to continue its rapid global growth. 

Responsibilities:

  • Applying responsible gaming procedures according to regulations
  • Being vigilant while reviewing player accounts to ensure they are playing responsibly
  • Applying RG regulations in a timely manner according to internal procedures
  • Ensuring responsible gaming events are being handled  
  • Expand players' game play activity
  • Proactively contact potential players
  • Initiating players’ interaction over chat, e-mail and phone

Requirements:

  • Native English speaker
  • Able to work on shifts 5 days a week (Monday to Sunday from 8am to 4pm and 4pm to 12 pm)
  • Experience preferred but not mandatory - Gaming background will be considered as advantage
  • Computer literate
  • Self-motivated
  • Communication and verbal skills
  • European citizenship

Company Benefits:

  • Career development
  • 21 days annual leave
  • Group Medical Scheme
  • Complimentary lunch
  • Team building activities

For more information or to apply for the above opportunity, please email Marie Pavlou, Senior Recruitment Consultant: marie.pavlou@emeraldzebra.cy