Senior Technical Documentation Writer - Remote - Europe

Tech
Ref: 307 Date Posted: Wednesday 15 Jun 2022
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We are looking for an experienced Senior Technical Documentation Writer to help create and build out a modern documentation and user assistance infrastructure. 

You will be a core part of the product team working closely with engineering, product support and marketing as well as consumers to prepare technical and end user documentation for the software of a leading Fintech company focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

Responsibilities

  • Oversee team collaboration with Development, QA, Product Management, and other groups to plan, research, write and revise online documentation – including general overviews, tutorials, installation/configuration instructions, training materials, release notes and API documentation.
  • Build and maintain internal and client facing documentation, such as online videos, demos, guided tours, and other educational techniques
  • Review and edit software documentation for accuracy and consistency in tone.

Qualifications

  • Outstanding command of written English, in terms both of communication and of grammar.
  • Professional experience in writing client-facing software documentation with a customer-focused attitude and desire to interface directly with end-user clients.
  • Strong project management, communication, and cross-group collaboration capabilities.
  • Ability to understand new APIs, learn how they work, and document them in concise, easy-to-follow 
  • Experience owning an end-to-end documentation creation process

Plus If...

  • You have experience working in developer support/developer relations.
  • You have experience with video production or editing.
  • SaaS experience is preferred
  • You have Java or C# experience.

For more information or to apply for the job position of technical documentation writer, work anywhere - remote, please email your CV to Georgia Michaelides, georgia.michaelides@emeraldzebra.cy